Terms & Conditions

By engaging with ZEROSUGAR (operated by ICS Pvt. Ltd.), you agree to the following terms. We operate as a high-tension growth studio, not a traditional agency. Our terms reflect that reality.

1. ENGAGEMENT PROTOCOL

We accept a maximum of two active mandates per quarter. Submitting an intake form does not guarantee engagement. We reserve the right to decline any project that does not align with our commercial architecture models.

2. CONFIDENTIALITY & NDA

All commercial intelligence shared during the qualification protocol is strictly confidential. Mutual Non-Disclosure Agreements (NDAs) are executed before any structural audits begin.

3. FINANCIAL COMMITMENTS

Our remuneration is tied directly to EBITDA expansion and market pricing power. Specific payment schedules, retainers, and performance bonuses are outlined in individual master service agreements (MSAs).

4. INTELLECTUAL PROPERTY

Unless otherwise stated in the MSA, proprietary AI pipelines, deterministic attribution models, and algorithmic engines deployed during our mandate remain the intellectual property of ICS Pvt. Ltd. Client-specific visual identities and brand assets are transferred upon full payment.

5. LIMITATION OF LIABILITY

ICS Pvt. Ltd. is not liable for indirect, incidental, or consequential damages arising from algorithmic platform changes (Meta, Google, etc.) or broader market volatility. We engineer growth systems, but we do not control third-party platforms.

6. GOVERNING LAW

These terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Bengaluru, Karnataka.

7. CONTACT

ICS Pvt. Ltd.
Office 106, 1st Whitefield Main Road, Hoodi Circle
Bengaluru, Karnataka, 560048, India
hello@zerosugar.co.in